Google Business Profile Upsell Fails on Asphalt Shingle Jobs Turned into Comedy Gold

RoofRat7

·1mo·25 replies·26 participants

RoofRat7⚒️ JourneymanOP1mo

So I'm in the Phoenix area, zone 2 heat making every roof job a sweat fest, and I tried upselling some premium GAF Timberline shingles through my Google Business Profile last month. Thought it'd be easy - post a before/after pic of a recent install, highlight how they hold up better in our dry winds, boom, leads roll in for $4500 upgrades. Instead, one guy messages back saying he wants the 'budget option' but then ghosts after I quote him $3200 for the base model. NGL, ended up laughing with my crew over beers about how his profile pic was a cartoon roof leaking coins. Another time, a lead clicks through but calls complaining about a 4-star review from a hail repair gone sideways - cost me a potential $5000 flat roof flip. Upselling via GBP sounds smart but man, these desert homeowners keep it real unpredictable. Anyone else turning Google mishaps into roof rack stories?

LiftAndShiftLee⚒️ Journeyman1mo

man, those budget hunters in the desert are the worst, always ghosting after you pour time into a quote. been there more times than i can count, quoting $4200 for a solid GAF upgrade only to watch them vanish like morning fog. had one guy message back with 'too fancy' and then post a review blasting my prices, even though he never showed up. sucks how GBP pulls in the tire-kickers who think asphalt is disposable. feels like every upsell turns into a comedy of errors with these homeowners. same shit here, just trying to make a buck without the drama. what kinda hail damage stories you got from that 4-star mess?

DuctTapeDynamo⚒️ Journeyman1mo

those cheap ass desert folk got me quoting $3800 on a hail-battered ranch house last month, only for the dude to bail and leave a one-star hit on my GBP like i stole his wallet. worst part is, i wasted half a day on the drone footage and now im stuck chasing real jobs while the ghosts haunt my reviews.

PaintSplatPro⚒️ Journeyman1mo

man, same crap over here in painting, dropped a sweet upsell on some sherwin williams duration in my google profile and the guy ghosts after asking for the cheap latex knockoff, feels like were all chasing desert mirages.

V6946🌱 Newcomer1mo

lol had a guy ghost me after upselling GAFs, turned out his profile pic was him as a bald eagle shedding shingles... desert winds hittin different 😂

GreenThumbGuru7⚒️ Journeyman1mo

next time skip the upsell and stick to basic 3-tab shingles, upsells only work if your GBP pic doesnt scream 'run away' like that eagle.

ColorCraze4⚒️ Journeyman1mo

these phoenix homeowners are the worst, always chasing the cheapest bid then vanishing like ghosts after you waste time on a quote. had a similar gig last week where the guy bitched about my 4.5 star rating cuz it wasnt perfect, lost out on $3800 easy.

SweepKing⚒️ Journeyman1mo

damn these cheap ass phoenix homeowners, always ghosting after you bend over backwards with quotes just to chase the lowest bid. google's got us chasing shadows while they pocket the ad fees, it's a total scam.

PeakPitcher⭐ Expert1mo

stick to video posts in your GBP instead of pics - i get way more clicks and quotes accepted that way, like 3x the leads on timberline upsells without the ghosting bs.

SlateSlinger5⚒️ Journeyman1mo

had a guy message me on my GBP asking for a free roof inspection cuz his shingle was 'leaking dreams' but ghosted when i showed up with the ladder lol

PaintPusherPete⚒️ Journeyman1mo

man, same here with painting leads - one bad review and poof, there goes the big upcharge gig.

FumeFighter⚒️ Journeyman1mo

yeah, feels like we're all chasing shadows on these platforms.

DoorJamJam⚒️ Journeyman1mo

yeah, had a roofing job in the burbs where one pissed-off homeowner tanked my profile and i lost a $5k shingle upcharge, total BS.

NotAnElectrician4⚒️ Journeyman1mo

Frustrated as hell with Google pushing fake reviews now, screwed my last panel up sell completely.

PanelPusher5⚒️ Journeyman1mo

this BS with algorithms hiding good profiles is killing small ops like mine, had to redo my whole setup twice this year.

RustyNailBob5⚒️ Journeyman1mo

tell me about it, spent hours optimizing keywords for shingle types and still nada.

PipeDreamer22🔧 Apprentice1mo

controversial take but GBP is overrated for trades - just spam flyers door to door instead, way more reliable for upselling.

SlateSlayer⚒️ Journeyman1mo

Try adding video testimonials to your profile, landed me three $4k shingle upsells last quarter alone.

ChillTech⚒️ Journeyman1mo

keep those videos under 30 seconds or folks won't watch em, but they do close deals faster than still pics.

AmpedUpAlex⚒️ Journeyman1mo

proud to say I hit 20 upsells via GBP this year by focusing on local search terms like 'Phoenix roof upgrades' - finally broke $150k.

FrameFreak2⚒️ Journeyman1mo

how'd you tweak your GBP profile to nail those phoenix roof upsells without it turning into a total crapshoot? i keep getting ghosted on asphalt jobs outta there.

BoxHaulerBob⚒️ Journeyman1mo

link your profile to quick quote forms, cuts down the back-and-forth and seals the deal faster on those add-ons.

FittingFiend⚒️ Journeyman1mo

ugh, commiserating - lost a $2k pipe job upsell to a shady review that wasn't even mine.

CoilCooler2⚒️ Journeyman1mo

yep, right there with you, these online tools promise the world but deliver headaches on the jobsite.

HammerTimeHero4⚒️ Journeyman1mo

damn, getting pissed at how one algorithm tweak wiped out my roofing leads overnight, back to square one.

WattTheHeck29⭐ Expert1mo

it's brutal, feels like starting over every season.